The 60-second huddle
One number, one reason, one action. Under a minute, at the start of every shift.
About 2 minutes
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Every shift starts with one number: what we threw out last shift, and the top reason. It takes under a minute.
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One action for today. Not five. One thing everyone can do, like checking the pan before starting a new batch.
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The number goes on the wall where everyone sees it. When it drops, that is the team's win.
Quiz
Practice only. Nothing here is saved. Crews take the quiz on the kitchen phone.